Customer-Facing Post Office Clerk | Flexible Shifts

Post Office; Ashford; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Employee discounts

Employee assistance programme

Flexible shifts

Company pension

Job summary

TGJones, trading as the Post Office brand, is hiring a Counter Clerk to deliver outstanding customer service, handle travel money and documents, and assist with bills and banking. Roles include safeguarding checks and 3-day training to get you up to speed. We offer flexible shifts and a welcoming team environment with opportunities for development.

Salary is age-based: £10.85 per hour for under-21s and £12.71 per hour for 21+. You must be over 18 and pass a safeguarding check to join our team.

Qualifications

• A passion for customers and delivering in-store experience.
• Confidence in communicating within the team.
• Motivation to achieve high standards and results.
• Adaptability to meet company requirements and goals.

Responsibilities

• Delivering an exceptional customer service to all customers.
• Managing queues and ensuring that customers can access the services they need quickly and simply.
• Meeting high standards of governance and attention to detail.
• Being part of a team and supporting colleagues.

Skills

Customer service

Communication

Motivation

Adaptability

Job description

TGJones, trading as the Post Office brand, is hiring a Counter Clerk to deliver outstanding customer service, handle travel money and documents, and assist with bills and banking. Roles include safeguarding checks and 3-day training to get you up to speed. We offer flexible shifts and a welcoming team environment with opportunities for development.

Salary is age-based: £10.85 per hour for under-21s and £12.71 per hour for 21+. You must be over 18 and pass a safeguarding check to join our team.