Store Associate — Customer Service & Sales (Pawnbroking)

H&T Group plc; Birmingham; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Employee discounts on jewellery and 여행

Cycle to work scheme

Season ticket loans

Job summary

H&T Group plc is seeking a Store Colleague at our Birmingham Soho Road store. You will welcome customers, understand needs, and provide tailored solutions to ensure the best outcome. Full training is provided, with progression opportunities in a fast-paced retail environment.

Starting rate is £12.75 per hour, rising after training, with discretionary annual bonuses up to £2,000. This full-time role requires flexibility from Monday to Sunday and offers a wide benefits package.

Qualifications

• Customer service skills are essential for delivery of great service.
• Ability to communicate effectively with a diverse customer base.

Responsibilities

• Deliver exceptional customer service with a friendly and professional approach.
• Assist customers with pawnbroking, retail sales, and financial products.
• Maintain high standards of compliance and store presentation.
• Work collaboratively with your team to exceed targets.
• Handle transactions accurately and securely.

Skills

Customer service

Multilingual ability

Job description

H&T Group plc is seeking a Store Colleague at our Birmingham Soho Road store. You will welcome customers, understand needs, and provide tailored solutions to ensure the best outcome. Full training is provided, with progression opportunities in a fast-paced retail environment.

Starting rate is £12.75 per hour, rising after training, with discretionary annual bonuses up to £2,000. This full-time role requires flexibility from Monday to Sunday and offers a wide benefits package.