Customer-First Sales & Merchandising Associate

WHSmith Careers; Crumlin; Remote; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Job summary

WHSmith is hiring a Sales Assistant to provide exceptional customer service and work independently or with a team to uphold our store standards. You’ll be part of a busy store in an airport setting, helping customers find what they need and ensuring displays are inviting.

We seek someone who communicates well, stays adaptable to meet store goals, and is motivated to deliver great results. The role offers a supportive environment, employee discounts, and training opportunities.

Qualifications

• 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps.
• Criminal Records Bureau Check – to be completed by WHSmith if your application is successful.
• Photographic ID i.e. passport or UK Driving Licence

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Communication

Teamwork

Attention to detail

Job description

WHSmith is hiring a Sales Assistant to provide exceptional customer service and work independently or with a team to uphold our store standards. You’ll be part of a busy store in an airport setting, helping customers find what they need and ensuring displays are inviting.

We seek someone who communicates well, stays adaptable to meet store goals, and is motivated to deliver great results. The role offers a supportive environment, employee discounts, and training opportunities.