Customer-First Retail Sales Associate

Whsmith; Manchester; On-site; GBP 18,000 - 24,000; Full time

Job summary

WHSmith in Manchester is seeking a Sales Assistant to provide exceptional customer service and work independently or as part of a team to maintain our high store standards. You will help customers, keep shelves tidy and well displayed, and support colleagues in a busy environment.

Airport requirements apply for pass: 5 years of references, an in-scope CRB check, and a valid photo ID (passport or UK driving licence). A positive, customer‑focused attitude is essential.

Qualifications

• 5 years continuous references required for airport pass.
• Criminal Records Bureau Check may be required by WHSmith if your application is successful.
• Photographic ID: passport or UK Driving Licence.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep store tidy and inviting.
• Meet high standards of display and visual merchandising to help customers find products.
• Be part of a team and support colleagues.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Communication

Job description

WHSmith in Manchester is seeking a Sales Assistant to provide exceptional customer service and work independently or as part of a team to maintain our high store standards. You will help customers, keep shelves tidy and well displayed, and support colleagues in a busy environment.

Airport requirements apply for pass: 5 years of references, an in-scope CRB check, and a valid photo ID (passport or UK driving licence). A positive, customer‑focused attitude is essential.