Airport Retail Sales Assistant – Customer Experience Pro

WHSmith Travel; Manchester; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Employee Assistance Programme

Job summary

WHSmith Travel in Manchester Airport is seeking a Sales Assistant to deliver exceptional customer service and work independently or as part of a team to uphold our store standards. The role requires assisting with stock replenishment, maintaining tidy displays and ensuring customers can easily find what they need.

The successful candidate will be part of a welcoming team, able to adapt to store demands and communicate well with colleagues and customers, contributing to a positive shopping

Qualifications

• Delivering exceptional customer service to all customers.
• Carrying out stock replenishment and keeping store tidy and inviting.
• Maintaining high standards of display and visual merchandising.
• Communicating effectively within the team and with customers.
• Being adaptable to meet store requirements and goals.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment; keep the store neat and welcoming.
• Maintain high display and merchandising standards to help customers find products.
• Be part of a team and support colleagues in daily operations.

Skills

Customer service

Teamwork

Stock replenishment

Visual merchandising

Communication

Adaptability

Job description

WHSmith Travel in Manchester Airport is seeking a Sales Assistant to deliver exceptional customer service and work independently or as part of a team to uphold our store standards. The role requires assisting with stock replenishment, maintaining tidy displays and ensuring customers can easily find what they need.

The successful candidate will be part of a welcoming team, able to adapt to store demands and communicate well with colleagues and customers, contributing to a positive shopping