Customer-First Retail Security Specialist

Mitie Cleaning & Hygiene Services; Ashford; On-site; GBP 22,000 - 25,000; Full time

Benefits offered by this job

Flexible benefits

Salary Finance

MiDeals discounts

Cycle-to-work

Job summary

Mitie Cleaning & Hygiene Services is seeking a professional Security Officer to create a safe and welcoming environment for customers, colleagues and visitors. You will protect people, property and assets while delivering an exceptional service experience.

The role emphasizes maintaining high security standards, complying with policies, building strong relationships with stakeholders, and continuous development through training and required licences.

Qualifications

• Excellent communication and interpersonal skills.
• Professional, approachable and confident manner.
• Strong attention to detail and ability to stay calm under pressure.

Responsibilities

• Provide a high standard of security service in line with site Instructions and procedures.
• Support delivery of excellent customer service and contract performance standards.
• Build positive relationships with colleagues, customers and stakeholders.
• Maintain health, safety and security procedures to ensure a safe working environment.
• Carry out security checks and report incidents promptly.

Skills

Excellent communication

Professional demeanor

Attention to detail

Team player

Education

SIA Licence (Security Guarding or Door Supervision)

Job description

Mitie Cleaning & Hygiene Services is seeking a professional Security Officer to create a safe and welcoming environment for customers, colleagues and visitors. You will protect people, property and assets while delivering an exceptional service experience.

The role emphasizes maintaining high security standards, complying with policies, building strong relationships with stakeholders, and continuous development through training and required licences.