Customer-Driven Retail Assistant — Training & Career Growth

Screwfix Direct Ltd.; Hadleigh; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Company pension

Life cover

20% colleague discount

Share save schemes

Extensive training and development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, understand their needs, and guide them to the right products in store. You’ll help with deliveries, stock, and customer orders while keeping standards high.

The role emphasizes teamwork, flexibility, and a friendly, can-do attitude, with comprehensive training and a supportive environment to help you grow within the business.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach
• Prepared to work hard and make the most of our training
• A great communicator who loves to help people
• Willing to learn, you don't need retail experience to succeed
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you'll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you'll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you'll join a team who take pride in their store, work together and have lots of fun along the way!

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, understand their needs, and guide them to the right products in store. You’ll help with deliveries, stock, and customer orders while keeping standards high.

The role emphasizes teamwork, flexibility, and a friendly, can-do attitude, with comprehensive training and a supportive environment to help you grow within the business.