Customer-First Retail Assistant | Training, Discounts & Growth

Screwfix Direct Ltd.; Indian Queens; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Pension scheme

Life cover

20% discount with Screwfix and B&Q

Healthcare discount

Share save schemes

Training and development

Job summary

Screwfix is looking for a Retail Assistant to put customers at the heart of every visit. You’ll greet shoppers, guide them to the right tools and workwear, and help keep the store running smoothly with support from a strong team.

You’ll benefit from excellent training, varied shifts, and real opportunities to grow a long-term career with Screwfix. Expect a friendly, fast-paced environment where service and teamwork matter every day.

Qualifications

• Amazing at giving great service with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Great service

Communication

Teamwork

Flexibility

Reliability

Honesty

Enthusiasm

Willing to learn

Job description

Screwfix is looking for a Retail Assistant to put customers at the heart of every visit. You’ll greet shoppers, guide them to the right tools and workwear, and help keep the store running smoothly with support from a strong team.

You’ll benefit from excellent training, varied shifts, and real opportunities to grow a long-term career with Screwfix. Expect a friendly, fast-paced environment where service and teamwork matter every day.