Customer-First Retail Assistant – Growth & Perks

Screwfix Direct Ltd.

Newport

On-site

GBP 12,000 - 17,000

Full time

5 days ago
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Benefits offered by this job

Competitive salary
28 days annual leave
Pension scheme (Kingfisher)
Life cover
Discounts (Screwfix & B&Q)
Discounted healthcare
Share save schemes
Training and development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, understand their needs, and guide them to the right products in our Newport store. You will support deliveries, keep stock, and ensure high store standards as part of a collaborative team.

The role emphasizes great service, strong communication, and willingness to learn. We offer training, varied shifts for work-life balance, and opportunities for career progression within an award-winning company.

Qualifications

  • Amazing at giving great service, with a positive can-do, no-nonsense approach.
  • A great communicator who loves to help people.
  • Friendly, flexible, reliable, honest and enthusiastic!
  • Willing to learn, you don’t need retail experience to succeed.
  • We offer training and development to help you be the best you can be.

Responsibilities

  • Host – welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
  • Warehouse standards – assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
  • Part of the team – join a team who take pride in their store, work together and have lots of fun along the way

Skills

Amazing service
Great communicator
Friendly
Flexible
Reliable

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, understand their needs, and guide them to the right products in our Newport store. You will support deliveries, keep stock, and ensure high store standards as part of a collaborative team.

The role emphasizes great service, strong communication, and willingness to learn. We offer training, varied shifts for work-life balance, and opportunities for career progression within an award-winning company.

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