Customer-Facing Electrical Technician

Holt Engineering; Cheltenham; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Pension scheme

Healthcare plan

Family health cash plan

27 days' holiday

Job summary

Holt Engineering seeks a hands-on Electrical Technician to be the primary day-to-day technical representative at a major customer site near Cheltenham. You will diagnose faults, modify wiring, support automated test systems and work closely with engineering teams.

The role emphasizes taking ownership of technical problems, strong communication with customer teams, and delivering practical electrical/electronic engineering solutions in a challenging environment.

Qualifications

• HNC/HND or equivalent in Electrical, Electronic or a related engineering discipline, although relevant practical experience will also be considered.
• Electrical/electronic fault-finding experience to module level, with component-level diagnostic capability advantageous.
• Confidence using DMMs, oscilloscopes and LCR meters.
• Practical wiring skills including looming, crimping, terminating and soldering.
• Ability to interpret electrical schematics, wiring schedules, system diagrams and engineering drawings.
• Experience working to recognised wiring and workmanship standards, with IPC-WHMA-A-620 certification desirable.
• Basic mechanical and fabrication skills associated with test-equipment modification and repair.
• An understanding of automated test systems and the ability to run and interpret test programmes as part of system fault diagnosis.
• Strong communication skills and the confidence to work directly with customer engineering, production and maintenance teams.

Responsibilities

• Acting as the primary day-to-day technical representative at the customer site.
• Providing first-line support for automated test systems and associated electrical/electronic equipment.
• Investigating operational issues and diagnosing faults to module level and, where appropriate, component level.
• Using DMMs, oscilloscopes, LCR meters and other standard electronic instrumentation for fault diagnosis.
• Carrying out electrical wiring, modification, repair and rework activities to approved engineering information.
• Completing looming, crimping, terminating and soldering work to an appropriate professional standard.
• Reading and interpreting electrical schematics, wiring schedules, system diagrams and general arrangement drawings.
• Following calibration, test and diagnostic procedures and interpreting results to identify potential equipment failures.
• Undertaking basic mechanical and fabrication activities, including drilling, panel modification, damaged-fastener removal and thread repair.
• Escalating complex technical issues to specialist engineering colleagues where appropriate.
• Identifying recurring equipment issues and opportunities to improve reliability, maintainability, usability and performance.
• Supporting technical discussions, requirements capture and customer-site activities.
• Working alongside the Account Manager to understand wider customer priorities and identify areas where additional engineering, test, support or obsolescence expertise could add value.

Skills

Electrical fault-finding

Fault diagnosis

Reading schematics

Wiring

Test-system support

Customer interaction

Practical problem solving

Education

HNC/HND in Electrical/Electronic

Tools

DMMs

Oscilloscopes

LCR meters

Job description

Holt Engineering seeks a hands-on Electrical Technician to be the primary day-to-day technical representative at a major customer site near Cheltenham. You will diagnose faults, modify wiring, support automated test systems and work closely with engineering teams.

The role emphasizes taking ownership of technical problems, strong communication with customer teams, and delivering practical electrical/electronic engineering solutions in a challenging environment.