Customer-Facing Administrator (Temp-to-Perm)

Interaction Recruitment; Rochester; On-site; GBP 23,000 - 28,000; Full time

Job summary

Interaction Recruitment in Rochester is seeking an Administrator for a short-term-to-permanent position. You will be the first point of contact for customers, handle calls and orders, prepare quotes and support stock management.

The ideal candidate will have excellent telephone manners, strong communication, attention to detail and proficiency in Microsoft Excel. Working hours are Monday to Friday, 09:00–17:00, with a clear path to permanent employment.

Qualifications

• Previous administration experience
• Excellent telephone manner
• Strong customer service and communication skills
• Good attention to detail and organisational skills
• Proficiency in Microsoft Excel
• Ability to manage multiple tasks and prioritise workload
• Professional and proactive approach
• Confidence to deal with customers and employees

Responsibilities

• Handling incoming customer calls and enquiries professionally
• Processing customer orders and queries
• Preparing and sending quotes
• Ordering and managing stock
• Using Excel for day-to-day administrative tasks and record keeping
• Dealing with employee queries
• Managing holiday requests and related administration
• Providing general administrative support to the team

Skills

Administration

Customer service

Communication

Multitasking

Organisational skills

Professional telephone manner

Tools

Microsoft Excel

Job description

Interaction Recruitment in Rochester is seeking an Administrator for a short-term-to-permanent position. You will be the first point of contact for customers, handle calls and orders, prepare quotes and support stock management.

The ideal candidate will have excellent telephone manners, strong communication, attention to detail and proficiency in Microsoft Excel. Working hours are Monday to Friday, 09:00–17:00, with a clear path to permanent employment.