Admin Assistant (Temp-to-Perm) | Customer Support

Confidential; Rochester; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Temp-to-perm opportunity

Location: Rochester

Job summary

INDMAI is seeking an Administrator in Rochester to join a team on a temporary to permanent basis. The role involves handling customer calls, processing orders, preparing quotes, managing stock, and providing general administrative support with Excel proficiency.

The ideal candidate will have administration experience, a professional telephone manner, and strong communication skills. The position offers Mon-Fri hours and the potential for permanent employment with the client.

Qualifications

• Previous administration experience.
• An excellent telephone manner.
• Strong customer service and communication skills.
• Good attention to detail and organisational skills.
• Proficiency in Microsoft Excel.
• The ability to manage multiple tasks and prioritise workload.
• A professional and proactive approach.
• The confidence to deal with both customers and employees.

Responsibilities

• Handling incoming customer calls and enquiries professionally.
• Processing customer orders and queries.
• Preparing and sending quotes.
• Ordering and managing stock.
• Using Excel for day-to-day administrative tasks and record keeping.
• Dealing with employee queries.
• Managing holiday requests and related administration.
• Providing general administrative support to the team.

Skills

Excellent communication

Customer service

Telephone manner

Attention to detail

Organisational skills

Multitasking

Tools

Microsoft Excel

Job description

INDMAI is seeking an Administrator in Rochester to join a team on a temporary to permanent basis. The role involves handling customer calls, processing orders, preparing quotes, managing stock, and providing general administrative support with Excel proficiency.

The ideal candidate will have administration experience, a professional telephone manner, and strong communication skills. The position offers Mon-Fri hours and the potential for permanent employment with the client.