Customer Experience Specialist - Returns & Solutions

The Range; Peterborough; On-site; GBP 18,000 - 24,000; Full time

Job summary

The Range is seeking a customer-focused team member to deliver excellent service in a fast-paced retail environment in the UK. The role emphasizes helpful information provision, prompt problem solving, and handling customer returns with care.

As part of a Sunday Times Top Track 100 company and one of the UK’s fastest growing retailers, you will join a passionate team across head office and distribution centres.

Qualifications

• Problem-solving skills, ability to think quickly, follow instructions, work as a team and take initiative.

Responsibilities

• Provide information and help to solve customer problems.
• Be the first point of contact for dealing with returned goods.
• Ensure the customer's experience is positive.

Job description

The Range is seeking a customer-focused team member to deliver excellent service in a fast-paced retail environment in the UK. The role emphasizes helpful information provision, prompt problem solving, and handling customer returns with care.

As part of a Sunday Times Top Track 100 company and one of the UK’s fastest growing retailers, you will join a passionate team across head office and distribution centres.