Customer Experience Associate - Evenings & Weekends

Co-Operative Energy Ltd; Bicester; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee Discounts

30 Days Annual Leave

Health and Wellbeing Programmes

Training and Development Plans

Enhanced Maternity/Paternity Leave

Job summary

OurCoop is seeking a Customer Service Assistant to help customers in-store, including evenings and weekends as part of shift patterns. You will ensure a fast checkout, replenish stock, and keep the store welcoming and presentable at all times.

We value customer focus, clear communication and teamwork, with a friendly and approachable attitude. We support a diverse, inclusive workplace and transferrable skills are welcomed.

Qualifications

• Customer‑focused and able to deliver excellent store experiences.
• Able to listen, interact and communicate with customers and team members.
• Enthusiastic, resilient and supportive during demanding times.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience.
• Providing customers with a speedy and convenient checkout process.
• Replenishing stock to ensure customers can purchase our products.
• Ensuring the store is welcoming and presentable at all times.

Skills

Customer service

Communication

Teamwork

Problem solving

Job description

OurCoop is seeking a Customer Service Assistant to help customers in-store, including evenings and weekends as part of shift patterns. You will ensure a fast checkout, replenish stock, and keep the store welcoming and presentable at all times.

We value customer focus, clear communication and teamwork, with a friendly and approachable attitude. We support a diverse, inclusive workplace and transferrable skills are welcomed.