Customer Experience Specialist (Evenings & Weekends)

Co-Operative Energy Ltd; Penkridge; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee Discounts

30 Days Annual Leave

Health and Wellbeing Programmes

Full Training and Accredited Develop.

Enhanced Family Leave

Job summary

OurCoop is hiring a Customer Service Assistant to help deliver an outstanding store experience. You will handle checkout, assist customers, and keep shelves well-stocked and the store welcoming. The role may include evenings and weekends to support our customers when they need us most.

We value a friendly, proactive attitude and the ability to listen and communicate with customers and team members. Training and development pathways are provided, with a diverse and inclusive workplace culture.

Qualifications

• Must be customer oriented and provide friendly service.
• Excellent listening and communication with customers and colleagues.
• Resilient and positive when supporting the team during busy periods.

Responsibilities

• Go the extra mile to deliver a fantastic store experience.
• Provide customers with a speedy and convenient checkout.
• Replenish stock to ensure a wide product range is available.
• Keep the store welcoming and well-presented at all times.

Skills

Customer focused

Strong communication

Active listening

Team player

Job description

OurCoop is hiring a Customer Service Assistant to help deliver an outstanding store experience. You will handle checkout, assist customers, and keep shelves well-stocked and the store welcoming. The role may include evenings and weekends to support our customers when they need us most.

We value a friendly, proactive attitude and the ability to listen and communicate with customers and team members. Training and development pathways are provided, with a diverse and inclusive workplace culture.