Store Customer Experience Assistant

Tennessee Farmers Cooperative Inc; Tividale; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee Discounts

Annual Leave

Wellbeing Programmes

Training & Development

Family Leave

Job summary

OurCoop is seeking a Customer Service Assistant who helps customers at the till, stocks shelves, and contributes to a welcoming store experience. Your shift pattern may include evenings and weekends to support busy periods.

You will go the extra mile to ensure fast checkout, replenish stock, and keep the store inviting. We value friendly, talkative team players who listen, communicate well, and stay resilient during demanding times.

Qualifications

• Customer-focused with a strong service mindset.
• Ability to listen, interact and communicate with customers and team members.
• Enthusiastic and resilient to support colleagues during busy times.
• Confident with a friendly and approachable demeanor.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience.
• Providing customers with a speedy and convenient checkout process.
• Replenishing stock to ensure customers can purchase our wide variety of products.
• Ensuring the store is welcoming and presentable at all times.

Skills

Customer focus

Active listening

Communication

Friendly demeanor

Team player

Resilience

Job description

OurCoop is seeking a Customer Service Assistant who helps customers at the till, stocks shelves, and contributes to a welcoming store experience. Your shift pattern may include evenings and weekends to support busy periods.

You will go the extra mile to ensure fast checkout, replenish stock, and keep the store inviting. We value friendly, talkative team players who listen, communicate well, and stay resilient during demanding times.