Customer Service Specialist | Flexible Evenings & Weekends

Co-Operative Energy Ltd; Bletchley; Híbrido; GBP 18.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

30 days annual leave

Health and wellbeing programmes

Full training and development plans

Enhanced maternity/paternity andfamily

Descripción de la vacante

OurCoop is seeking a Customer Service Assistant to help create a welcoming store environment and ensure customers have a great experience. You’ll manage till operations, assist with checkout efficiency, and help keep the store well-stocked and inviting.

Shift patterns may include evenings and weekends as part of delivering excellent service, with a focus on a friendly, proactive approach and teamwork to support colleagues during busy periods.

Formación

• Customer-focused and deliver excellent store experiences.
• Able to listen, interact and communicate with customers and team members.
• Enthusiastic and resilient to support colleagues during demanding times.
• Confident with a friendly and approachable nature.

Responsabilidades

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Conocimientos

Customer-focused

Active listening

Communication

Team support

Descripción del empleo

OurCoop is seeking a Customer Service Assistant to help create a welcoming store environment and ensure customers have a great experience. You’ll manage till operations, assist with checkout efficiency, and help keep the store well-stocked and inviting.

Shift patterns may include evenings and weekends as part of delivering excellent service, with a focus on a friendly, proactive approach and teamwork to support colleagues during busy periods.