Customer Experience Associate

Talosats Careers; United Kingdom; Remote; GBP 18,000 - 23,000; Full time

Job summary

Bestway Group is seeking an enthusiastic store team member focused on delivering exceptional customer service in a busy retail environment. You will engage customers, answer queries, and ensure a positive shopping experience.

You will work closely with colleagues, maintain friendly communication, and support stock, promotions, and tills with accuracy. We welcome diversity and promote an inclusive team spirit across our stores.

Qualifications

• Experience delivering exceptional customer service.
• Excellent communication and interpersonal skills.
• Ability to build positive working relationships and work as part of a team.

Responsibilities

• Acknowledge customers in a friendly and welcoming way
• Respond to queues and queries quickly and efficiently
• Attentive to customer needs
• Always be courteous, cheerful and respectful
• Recommend productions and promotions
• Carry out freshness checks
• Ensure till accuracy
• Perform stock replenishment and merchandising in accordance with company guidelines

Skills

Customer service

Communication

Team player

Flexibility

Prioritisation

Job description

Bestway Group is seeking an enthusiastic store team member focused on delivering exceptional customer service in a busy retail environment. You will engage customers, answer queries, and ensure a positive shopping experience.

You will work closely with colleagues, maintain friendly communication, and support stock, promotions, and tills with accuracy. We welcome diversity and promote an inclusive team spirit across our stores.