Customer Experience & Merchandising Associate

Talosats Careers; Colton; Remote; GBP 12,000 - 17,000; Full time

Job summary

Bestway Group is seeking a store assistant who is passionate about delivering exceptional customer service and creating a welcoming store experience. This role is the face of our business, requiring a keen eye for detail and a proactive, self-starting attitude.

You will greet customers, respond to queues and queries, recommend products and promotions, carry out freshness checks, and ensure till accuracy while assisting with stock replenishment and merchandising in line with company guidelines.

Qualifications

• Customer service orientation required.
• Strong communication skills.
• Ability to establish and maintain positive working relationships.
• Flexible and adaptable to store needs.
• Ability to prioritise tasks.
• Team player with a proactive approach.

Responsibilities

• Acknowledge customers in a friendly and welcoming way.
• Respond to queues and queries quickly and efficiently.
• Attentive to customer needs.
• Always be courteous, cheerful and respectful.
• Recommend productions and promotions.
• Carry out freshness checks.
• Ensure till accuracy.
• Perform stock replenishment and merchandising in accordance with company guidelines.

Skills

Customer service

Communication

Relationship building

Flexibility

Prioritisation

Team player

Job description

Bestway Group is seeking a store assistant who is passionate about delivering exceptional customer service and creating a welcoming store experience. This role is the face of our business, requiring a keen eye for detail and a proactive, self-starting attitude.

You will greet customers, respond to queues and queries, recommend products and promotions, carry out freshness checks, and ensure till accuracy while assisting with stock replenishment and merchandising in line with company guidelines.