Customer Advisor - Training, Benefits & Team Impact

Boots UK; Wolverhampton; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption

Flexible benefits scheme

Access to TELUS Health counselling

Job summary

Boots UK is hiring a Customer Advisor to work on-site, assisting customers at the till, providing product advice and promoting offers. The role includes on-the-job training and the chance to grow within a beloved high-street brand.

You’ll join a supportive team, work in a fast-paced environment, and help ensure a clean, welcoming store. The role offers competitive hourly pay and benefits that reflect Boots’ commitment to colleagues.

Qualifications

• Exhibit customer service excellence in varied retail scenarios.
• Demonstrate clear communication with customers and colleagues.
• Work effectively as part of a team to deliver a great shopping experience.
• Pay close attention to product and store details to help customers.
• Represent Boots positively and promote its products to customers.

Responsibilities

• Help customers and put them at ease; listen, answer questions and offer product advice.
• Promote in-store offers and schemes to customers to maximise satisfaction.
• Support store operations including displays, tills, and stock handling.
• Collaborate with team members to ensure a clean, inviting store environment.
• Receive award-winning training accredited by the Institute of Customer Service.

Skills

Customer service excellence

Communication skills

Team player

Attention to detail

Brand ambassador

Job description

Boots UK is hiring a Customer Advisor to work on-site, assisting customers at the till, providing product advice and promoting offers. The role includes on-the-job training and the chance to grow within a beloved high-street brand.

You’ll join a supportive team, work in a fast-paced environment, and help ensure a clean, welcoming store. The role offers competitive hourly pay and benefits that reflect Boots’ commitment to colleagues.