Customer Experience Host - Fashion Retail (Weekend)

WHITE STUFF; Greater London; On-site; GBP 7,800 - 11,000; Full time

Benefits offered by this job

Quarterly bonus

25 days holiday

Volunteer days

Product discount

Uniform allowance

Dental insurance

Healthcare plan

Life Assurance

Season ticket loan

Pension

Job summary

White Stuff in the United Kingdom is recruiting for a Retail Team Member on a 14-hour weekend contract. You will deliver outstanding customer service, strive to exceed targets, and support the Shop Manager to keep the store welcoming and well-presented.

You will promote multichannel shopping using the mPOS, sign customers up to newsletters, assist with stock replenishment, floor moves and displays, and help run events.

Responsibilities

• Meeting the ACE pillars (Be Friendly, Be Inspiring and Be Invaluable) throughout the Customer Journey.
• Holding an understanding of shop KPIs and working to continuously improve them.
• Promoting multichannel shopping by using the mobile point of sale system (mPOS) to show customers the products available across our channels and creating endless aisle orders.
• Engaging customers with our brand by signing customers up to email newsletters, tagging their purchases to their profile, and sending e-receipts in line with data protection regulations.
• Using knowledge of promotions or discounts available to inform our customers and increase sales.
• Assisting in events including Customer Event and preview evenings.

Job description

White Stuff in the United Kingdom is recruiting for a Retail Team Member on a 14-hour weekend contract. You will deliver outstanding customer service, strive to exceed targets, and support the Shop Manager to keep the store welcoming and well-presented.

You will promote multichannel shopping using the mPOS, sign customers up to newsletters, assist with stock replenishment, floor moves and displays, and help run events.