Customer Experience Champion - Retail (Full-Time)

Henderson Group; Belfast City District; On-site; GBP 16,000 - 18,000; Full time

Benefits offered by this job

Attractive pay

Employee assistance programme

Staff discount (UK/Ireland)

Discount scheme at SPAR/EUROSPAR

Job summary

Henderson Group is seeking a Customer Advisor for a full-time, permanent role in Newtownabbey, Northern Ireland. The position offers 37.5 hours per week with flexible shifts across Monday to Sunday, plus a comprehensive benefits package.

You will greet customers, advise on products, operate checkouts, and help maintain stock levels and pricing while delivering excellent service. Training is provided, and equal opportunity employment is emphasized.

Qualifications

• No prior retail experience required; training provided.
• We look for team members with personality, energy and a positive attitude.

Responsibilities

• Listen to and understand customer needs; advise on products and services.
• Operate all checkouts accurately and process transactions efficiently.
• Ensure stock is replenished daily with proper stock rotation.
• Merchandise stock effectively and ensure correct pricing with shelf edge labels.
• Maintain a high level of customer service at all times.
• May cover the Post Office and deli department when required.
• Undertake any other duties as required for the role.

Job description

Henderson Group is seeking a Customer Advisor for a full-time, permanent role in Newtownabbey, Northern Ireland. The position offers 37.5 hours per week with flexible shifts across Monday to Sunday, plus a comprehensive benefits package.

You will greet customers, advise on products, operate checkouts, and help maintain stock levels and pricing while delivering excellent service. Training is provided, and equal opportunity employment is emphasized.