Customer Experience Champion — Hybrid & Impact

Richmond Housing Partnership (RHP); Greater London; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Hybrid/flexible working

Pension payments doubled by us up to

29 days annual leave

Enhanced family leave

Healthcare plan

Wellbeing allowance

Job summary

Richmond Housing Partnership (RHP) in London, TW11 8GT, is seeking a Customer Experience Advisor. The role is full-time with a Hybrid pattern (2 days remote). Salary: from £35,140 a year. Posting date: 5 Nov 2026.

Closing date: 20 Nov 2026. This position is based in London and offers hybrid working arrangements. As a Customer Experience Advisor, you will listen to what matters most to customers, translate insights into improvements, and collaborate with teams to shape services that are welcoming

Job description

Richmond Housing Partnership (RHP) in London, TW11 8GT, is seeking a Customer Experience Advisor. The role is full-time with a Hybrid pattern (2 days remote). Salary: from £35,140 a year. Posting date: 5 Nov 2026.

Closing date: 20 Nov 2026. This position is based in London and offers hybrid working arrangements. As a Customer Experience Advisor, you will listen to what matters most to customers, translate insights into improvements, and collaborate with teams to shape services that are welcoming