Customer Experience Associate — Sneaker Retail

Foot Locker; Slough; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

From £10.00 - £14.12 per hour

28 days holiday

Associate discount 30–50%

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Employee Assistance Program – Retail

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Development Opportunities

Job summary

Footlocker in Slough is seeking a friendly sales associate who loves athletic sneakers and apparel. You will chat with customers, understand their needs, and provide excellent service on the shop floor.

You should be comfortable working with a team, willing to work nights, weekends and holidays, and eager to learn about current product trends to boost sales.

This role offers hourly pay from £10 to £14.12, plus 28 days holiday, staff discounts, and development opportunities.

Qualifications

• 0-3 years of retail experience.
• Confident and comfortable engaging customers.
• Motivated to achieve great results through enthusiasm for athletic products.
• Initiates tasks without supervision.
• Flexible availability – including nights, weekends, and holidays.

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Skills

Retail experience

Customer engagement

Sales driven

Team player

Job description

Footlocker in Slough is seeking a friendly sales associate who loves athletic sneakers and apparel. You will chat with customers, understand their needs, and provide excellent service on the shop floor.

You should be comfortable working with a team, willing to work nights, weekends and holidays, and eager to learn about current product trends to boost sales.

This role offers hourly pay from £10 to £14.12, plus 28 days holiday, staff discounts, and development opportunities.