Customer Experience Associate — Flexible Evenings/Weekends

Central England Co-operative Limited; West Oxfordshire; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Employee Discounts

30 days annual leave

Health & Wellbeing Programmes

Full training & development plans

Enhanced family leave

Job summary

OurCoop in West Oxfordshire is hiring a Customer Service Assistant to help customers, operate tills and keep shelves stocked, with shifts that may include evenings and weekends to support store operations for our customers.

You will listen, interact and communicate with customers and team members, stay confident and friendly under pressure, and help maintain a welcoming store. We offer employee discounts, 30 days annual leave, wellbeing programmes and comprehensive training.

Qualifications

• Customer-focused with a passion for delivering great store experiences.
• Able to listen, interact and communicate effectively with customers and colleagues.
• Enthusiastic, resilient and supportive in demanding times.
• Confident, friendly and approachable.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience.
• Providing customers with a speedy and convenient checkout process.
• Replenishing stock to ensure customers can purchase our wide variety of products.
• Ensuring the store is welcoming and presentable at all times.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

OurCoop in West Oxfordshire is hiring a Customer Service Assistant to help customers, operate tills and keep shelves stocked, with shifts that may include evenings and weekends to support store operations for our customers.

You will listen, interact and communicate with customers and team members, stay confident and friendly under pressure, and help maintain a welcoming store. We offer employee discounts, 30 days annual leave, wellbeing programmes and comprehensive training.