Customer Experience Associate — Fast-Paced Retail

Marks & Spencer Plc; Prestwich; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer plc is recruiting a Customer Assistant to be at the frontline of our busy store in the UK. You’ll deliver five-star service, share product knowledge and help customers find what they need quickly in a fast-paced environment.

Being digitally confident is essential; you’ll use Sparks App and in-store devices to enhance the shopping experience. A team player who’s flexible across store areas will thrive here, even when shifts vary.

Qualifications

• Must deliver five-star service under pressure in a fast-paced store.
• Able to confidently recommend products and upsell where appropriate.
• Thrive as a team member in a high-energy retail environment.

Responsibilities

• Provide style advice and guidance to customers.
• Assist with product stocking and planograms as needed.
• Deliver an exceptional customer experience and drive sales.

Skills

Five-star service

Product knowledge

Team player

Flexibility

Upselling

Tools

Sparks App

In-store devices

Job description

Marks & Spencer plc is recruiting a Customer Assistant to be at the frontline of our busy store in the UK. You’ll deliver five-star service, share product knowledge and help customers find what they need quickly in a fast-paced environment.

Being digitally confident is essential; you’ll use Sparks App and in-store devices to enhance the shopping experience. A team player who’s flexible across store areas will thrive here, even when shifts vary.