Customer Experience Associate - Evenings & Weekends

Co-Operative Energy Ltd; Aylesbury; Hybrid; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Employee Discounts

Annual Leave 30 days

Wellbeing Programme

Training & Development

Parental Leave

Job summary

OurCoop in the United Kingdom is seeking a Customer Service Assistant to join our retail team. You’ll handle checkout duties, assist customers, and ensure the store is welcoming, with shifts that may include evenings and weekends.

You’ll be friendly, resilient, and comfortable interacting with customers and colleagues. You’ll contribute to stock replenishment, maintain high standards of presentation, and participate in a supportive, inclusive workplace with ongoing training and development

Qualifications

• Customer focused and deliver excellent store experiences.
• Naturally able to listen, interact and communicate with customers and team members.
• Enthusiastic and resilient to support colleagues during demanding times.
• Confident with a friendly and approachable nature.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Skills

Customer service

Communication

Teamwork

Flexibility

Friendly demeanor

Job description

OurCoop in the United Kingdom is seeking a Customer Service Assistant to join our retail team. You’ll handle checkout duties, assist customers, and ensure the store is welcoming, with shifts that may include evenings and weekends.

You’ll be friendly, resilient, and comfortable interacting with customers and colleagues. You’ll contribute to stock replenishment, maintain high standards of presentation, and participate in a supportive, inclusive workplace with ongoing training and development