Customer Experience Specialist - Evenings/Weekends + Benefits

Co-Operative Energy Ltd; Oxford; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee Discounts

Annual Leave 30 days

Health & Wellbeing Programmes

Training & Development

Family Leave

Job summary

OurCoop in the United Kingdom is seeking a Customer Service Assistant to help create a welcoming store experience. You will handle customers with care, support checkout, restock shelves, and help keep the store tidy and inviting.

The role may include evenings and weekends to cover shifts, and candidates should be enthusiastic, resilient, and comfortable communicating with customers and team members. Training and development are provided to help you grow in your retail career.

Qualifications

• Customer-focused approach to delivering store experiences
• Active listening and clear communication with customers and team members
• Resilience and enthusiasm to support colleagues during busy periods
• Confident and approachable attitude in delivering service

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Skills

Customer focus

Communication

Enthusiastic

Friendly demeanor

Job description

OurCoop in the United Kingdom is seeking a Customer Service Assistant to help create a welcoming store experience. You will handle customers with care, support checkout, restock shelves, and help keep the store tidy and inviting.

The role may include evenings and weekends to cover shifts, and candidates should be enthusiastic, resilient, and comfortable communicating with customers and team members. Training and development are provided to help you grow in your retail career.