Customer Engineer, Financial Services UKI, Google Cloud (English)

Google; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company is seeking a Customer Engineer for Financial Services in Manchester. This role involves collaborating with sales teams to deliver cloud solutions, addressing customer needs, and supporting technical relationships. Ideal candidates have a strong background in cloud technology and experience in the Financial Services sector.

Qualifications

• 4 years of experience in a customer-facing role.
• Experience supporting clients in the Financial Services Industry.

Responsibilities

• Identify and qualify business opportunities and resolve technical blockers.
• Support technical relationships with customers and lead prospecting efforts.

Skills

cloud native architecture

cloud engineering

communication

Education

Bachelor's degree

Tools

virtualization

containerization

Job description

Customer Engineer, Financial Services UKI, Google Cloud (English)

Google Manchester, England, United Kingdom

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Customer Engineer, Financial Services UKI, Google Cloud (English)

Google Manchester, England, United Kingdom

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Note: By applying to this position you will have an opportunity to share your preferred working location from the following: London, UK; Manchester, UK.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience in, or supporting clients in the Financial Services Industry.
• Ability to communicate in English fluently to engage with and present to technical stakeholders and executive leaders.

Preferred qualifications:

• Experience in migrating applications and services to cloud platforms.
• Experience with security concepts such as encryption, identity management, access control, attack vectors, and penetration testing.
• Experience prospecting, and building and maintaining new customer relationships from scratch, with excitement for building out Greenfield territories.

About The Job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Google Cloud empowers startups to address critical needs in scaling, growth, and global expansion, while offering advanced technologies that drive differentiation, customer acquisition, and business growth acceleration.

As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to customers across clients in the Financial Services industry ecosystem. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will build knowledge of customers' business and technical requirements, and present solutions on Google Cloud. You will focus on customer opportunities spanning infrastructure modernization, application modernization, data analytics and more.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partner with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud.
• Lead prospecting and acquisition of new logos, build customer relationships, and collaborate on long-term technology and business decisions.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Sales, General Business, and Customer Service

Industries

• Information Services and Technology, Information and Internet