Customer Engagement Internship: Climate-Gov Partners

Met Office; Devon and Torbay; Híbrido; GBP 26.000 - 29.000; Jornada completa

Descripción de la vacante

Met Office is offering a 12-month Year in Industry Industrial Placement - Customer Engagement starting July 2027. The role is full-time, 37 hours per week, with potential hybrid working; you would attend the office at least once a week where required.

You will support Account Managers, develop knowledge of products and services, help build account plans, and review customer feedback to improve satisfaction. This placement is ideal for an ambitious undergraduate seeking real-world experience.

Formación

• Eligible undergraduate student in the UK pursuing a degree
• Interest in customer service and account management
• Willing to learn how to use BI tools and Office 365 apps

Responsabilidades

• Develop working knowledge of Met Office products, services, partners and customers.
• Support Account Managers with customer relationships and delivery expectations.
• Help develop account business plans.
• Review customer feedback to identify opportunities to improve satisfaction.
• Collaborate with Marketing on account plans for service delivery.

Conocimientos

Customer engagement

Communication

Teamwork

Self-management

Educación

Undergraduate student or final year

Herramientas

Office 365

PowerBI

Excel

Word

SharePoint

Teams

Descripción del empleo

Met Office is offering a 12-month Year in Industry Industrial Placement - Customer Engagement starting July 2027. The role is full-time, 37 hours per week, with potential hybrid working; you would attend the office at least once a week where required.

You will support Account Managers, develop knowledge of products and services, help build account plans, and review customer feedback to improve satisfaction. This placement is ideal for an ambitious undergraduate seeking real-world experience.