Customer Engagement - 12-Month Placement (Hybrid)

Met Office; Exeter; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Annual leave 27.5 days

Discounted shopping

Alpha pension scheme

Job summary

The Met Office is advertising an Industrial Placement for 2027 in Customer Engagement. The role runs full-time at 37 hours per week, with a hybrid working pattern requiring attendance in the office at least once a week.

The placement is 12 months starting July 2027, with a view toward future opportunities after graduation. The package includes a salary of £27,170, generous annual leave, and access to staff benefits.

Qualifications

• Competent in Office 365 including PowerBI, Excel (intermediate), Word, Sharepoint and Teams.
• Appreciation of customer needs and the importance of good customer service.
• Ability to explore requirements to support decision makers.
• Curiosity, attention to detail and drive to improve operations.

Responsibilities

• Develop working knowledge of products, services, partners and customers.
• Support Account Managers in managing customer relationships and service delivery to government and industry.
• Review and provide insight on customer feedback to improve satisfaction.
• Collaborate with Marketing to support account plans for delivery of services.

Skills

Office 365

Power BI

Excel

Word

SharePoint

Teams

Customer service

Education

Undergraduate student (Year in Industry)

Job description

The Met Office is advertising an Industrial Placement for 2027 in Customer Engagement. The role runs full-time at 37 hours per week, with a hybrid working pattern requiring attendance in the office at least once a week.

The placement is 12 months starting July 2027, with a view toward future opportunities after graduation. The package includes a salary of £27,170, generous annual leave, and access to staff benefits.