Customer-Driven Optical Assistant — In-Store Training & Growth

The Boots Company PLC; Rotherham; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Retirement plan

Discretionary quarterly bonus

Employee discounts

Career development opportunities

Parental leave pay and gifts

Flexible benefits

Employee assistance programme

Job summary

Boots Opticians in the United Kingdom is seeking an Optical Assistant to join our store team. You’ll be the first and last point of contact for customers, building rapport, listening to needs and helping them find the right glasses or contact lenses.

Based in store, you will work on the shop floor, support eye-tests and pre-screening, dispense and provide aftercare. We offer strong training through the Step Into Optics programme and clear opportunities for career development.

Qualifications

• These are the essential skills or experience needed to succeed in this role.
• Passion for customer care
• Enthusiasm for learning and personal development
• Experience in a retail or clinical environment

Responsibilities

• Order, dispense and collect glasses and contact lenses
• Support with eye-tests and pre-screening activities
• Provide aftercare support through repairs and adjustments
• Complete operational and administrative tasks associated with dispensing prescriptions
• Maintain shop floor standards
• These are the essential skills or experience needed to succeed in this role.

Skills

Passion for customer care

Enthusiasm for learning and personal发展

Job description

Boots Opticians in the United Kingdom is seeking an Optical Assistant to join our store team. You’ll be the first and last point of contact for customers, building rapport, listening to needs and helping them find the right glasses or contact lenses.

Based in store, you will work on the shop floor, support eye-tests and pre-screening, dispense and provide aftercare. We offer strong training through the Step Into Optics programme and clear opportunities for career development.