Customer Development Manager

JR United Kingdom; Kingston upon Hull; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company in the beauty sector seeks a Customer Development Manager based in Kingston upon Hull. The role involves nurturing relationships with wholesale customers, developing strategic sales plans, and collaborating on marketing initiatives. Ideal candidates will have experience driving growth in the UK retail market and possess strong communication and analytical skills.

Qualifications

• Experience in driving profitable growth within the UK wholesale/retail market.
• Experience in analyzing performance data and financial reporting.
• Previous experience within beauty in John Lewis or key department stores is desirable.

Responsibilities

• Maintain profitable relationships with wholesale customers.
• Develop strategic account plans to maximize sales.
• Create bespoke POS and advertising content.

Skills

Communication Skills

Commercial Acumen

Analytical Skills

Organizational Skills

Job description

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Customer Development Manager, Kingston upon Hull, East Yorkshire

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Client:

Neal's Yard Remedies

Location:

Kingston upon Hull, East Yorkshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Creating the WOW at point of sale

We are looking to recruit a Customer Development Manager, who will be key in maintaining profitable relationships with our core customers in a growth Wholesale channel.

You’ll be a highly experienced, energetic, and creative Account Manager, looking for autonomy, responsibility, and the ability to shape our growing business. In return, we will provide significant support and training to set you up for success.

You will be adept at delivering growth and development within a group of accounts. You will be the direct liaison with wholesale customers, sales support and dispatch teams, as well as marketing and NPD departments.

As a retail expert, you will develop strategic account plans to maximize sales, improve the way in which the business services the wholesale accounts, whilst proactively seeking new sales opportunities throughout the UK.

You will be responsible for maximizing the profitable growth of one of our most dynamic and exciting channels, leading the development of strategic annual business plans.

With an eye for detail, you will have awareness of our customer-inspired journey, with key insights into the best practices within our space.

Thinking outside the box, you will help create bespoke POS and advertising content, with our Creative Studio and Marketing Team, utilizing our unique story and values.

As an effective influencer, you will have the confidence to manage multiple stakeholder relationships, working collaboratively towards differentiating Neal’s Yard Remedies' exciting offering from its competitors.

What you’ll have:

• Demonstrable experience in driving profitable growth within the UK wholesale/retail market.
• Experience in analyzing performance data and weekly financial reporting.
• Highly commercial and financially astute.
• Excellent communication skills are essential.
• Previous experience within beauty in John Lewis / key department stores is desirable.
• Excellent planning and organizational skills.