Customer Consultant - Ethical Beauty & Community Impact

The Body Shop international limited; Enfield; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Onboarding

Training Hours

Staff Discount 50%

Freebies on new products

Volunteer time

Community Partners connections

Green Apron uniform

Career Growth

Inclusion Networks

Job summary

The Body Shop in the United Kingdom is seeking a store team member who shares our passion for natural ingredients and community trade. You will help customers find products, deliver excellent service, and support the store team to drive sales with a positive, ethical approach.

We offer onboarding, training hours as needed, staff discounts, freebies on new launches, volunteering time, and opportunities to connect with Community Partners. We value individuality and inclusion within our teams.

Qualifications

• Interest in connecting with customers to drive customer engagement
• Open availability for evening, weekend, and holiday shifts.

Responsibilities

• Learn and understand our products - they're packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes , we're not just selling a skin care routine, we're also helping communities build a better life
• Learn our customer's needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel so good
• Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service

Job description

The Body Shop in the United Kingdom is seeking a store team member who shares our passion for natural ingredients and community trade. You will help customers find products, deliver excellent service, and support the store team to drive sales with a positive, ethical approach.

We offer onboarding, training hours as needed, staff discounts, freebies on new launches, volunteering time, and opportunities to connect with Community Partners. We value individuality and inclusion within our teams.