Ethical Beauty Consultant & Customer Advocate

The Body Shop International Limited; Belfast City District; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Staff discount 50%

Gift discounts 30%

Free product samples

Volunteer time

Green Apron

Career growth

Inclusion networks

Job summary

The Body Shop is looking for a customer-focused consultant to greet shoppers and share our ethical product story. You will learn our range, origins, and how Community Trade ingredients support communities, then help customers find a range that suits their lifestyle.

You'll work in-store, with evening, weekend, and holiday shifts, delivering exceptional service, driving sales, and enjoying staff discounts, product freebies, and opportunities to grow with the brand.

Qualifications

• Learn our products and origins, including Community Trade ingredients and vegetarian/vegan ranges.
• Identify customer needs and recommend suitable products.
• Deliver exceptional customer service to drive store sales.

Responsibilities

• Offer product advice and guidance to customers.
• Learn product origins and ethical sourcing to inform recommendations.
• Support store management in delivering excellent customer experiences and achieving sales targets.

Skills

Customer engagement

Sales skills

Communication

Flexibility

Job description

The Body Shop is looking for a customer-focused consultant to greet shoppers and share our ethical product story. You will learn our range, origins, and how Community Trade ingredients support communities, then help customers find a range that suits their lifestyle.

You'll work in-store, with evening, weekend, and holiday shifts, delivering exceptional service, driving sales, and enjoying staff discounts, product freebies, and opportunities to grow with the brand.