Customer-Focused Retail Assistant — Training & Benefits

Screwfix Direct Ltd.; Norton-on-Derwent; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Staff discount

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, understand their needs and guide them to the right products. You’ll help maintain stock, support deliveries, and assist with order pickups in a fast-paced store environment.

Join a team that values customer service, training, and career development. We offer a supportive work life balance with varied shifts and opportunities for growth within Screwfix.

Qualifications

• Amazing at giving great service with a positive can-do approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.

Responsibilities

• Host – welcome customers, understand needs, guide to products, make shopping easy.
• Warehouse standards – assist with deliveries, stock, and orders, keep standards high.
• Be part of the team – work with colleagues, contribute to a positive store culture.

Skills

Excellent customer service

Strong communication

Flexible

Enthusiastic

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, understand their needs and guide them to the right products. You’ll help maintain stock, support deliveries, and assist with order pickups in a fast-paced store environment.

Join a team that values customer service, training, and career development. We offer a supportive work life balance with varied shifts and opportunities for growth within Screwfix.