Customer-Centric Retail Assistant | Training & Benefits

Screwfix Direct Ltd.; Llangefni; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Company pension

Life cover

Staff discount

Healthcare benefits

Share save scheme

Training and development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant in the UK, offering a customer-focused role in a busy store environment. You will greet customers, identify needs, and guide them to the right products while maintaining high warehouse standards and stock levels. Join a collaborative team with training and development opportunities.

The role emphasizes a friendly, flexible, and reliable approach, with a strong emphasis on customer service and teamwork across shifts.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Great communication

Customer service mindset

Willing to learn

Flexible & reliable

Team player

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant in the UK, offering a customer-focused role in a busy store environment. You will greet customers, identify needs, and guide them to the right products while maintaining high warehouse standards and stock levels. Join a collaborative team with training and development opportunities.

The role emphasizes a friendly, flexible, and reliable approach, with a strong emphasis on customer service and teamwork across shifts.