Customer-Focused Retail Assistant | Training & Growth

Screwfix Direct Ltd.; Macclesfield; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave (incl. BH)

Pension scheme

Life cover

Staff discount

Healthcare discount

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. in the United Kingdom is seeking a Retail Assistant to welcome customers, understand their needs and guide them to the right products.

You’ll be at the heart of our store, helping customers quickly and confidently while maintaining high service standards. Join a team with great training, varied shift patterns, and a strong benefits package including up to 33 days leave, a competitive pension, life cover, staff discounts, and ongoing development to help you build a rewarding

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Customer service

Excellent communication

Friendly & flexible

Willing to learn

Team player

Job description

Screwfix Direct Ltd. in the United Kingdom is seeking a Retail Assistant to welcome customers, understand their needs and guide them to the right products.

You’ll be at the heart of our store, helping customers quickly and confidently while maintaining high service standards. Join a team with great training, varied shift patterns, and a strong benefits package including up to 33 days leave, a competitive pension, life cover, staff discounts, and ongoing development to help you build a rewarding