Customer-Driven Retail Assistant — Training & Growth

Screwfix Direct Ltd.; York and North Yorkshire; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Pension

Life cover

Staff discount

Healthcare

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Training

Job summary

Screwfix Direct Ltd. in the United Kingdom is seeking a Retail Assistant to support customers in store. You will greet shoppers, identify what they need, guide them to the right products and help them complete purchases with care.

This role involves maintaining warehouse standards, assisting with deliveries and order collection, and contributing to a friendly, efficient team. Join us for an opportunity that blends training with varied shifts, supporting a healthy work-life balance.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – welcome customers, understand needs, guide to products, make it easy.
• Warehouse standards – assist deliveries, maintain stock, collect orders, keep standards.
• Part of the team – work with others and have fun along the way.

Skills

Customer service

Communication

Teamwork

Flexible

Positive attitude

Job description

Screwfix Direct Ltd. in the United Kingdom is seeking a Retail Assistant to support customers in store. You will greet shoppers, identify what they need, guide them to the right products and help them complete purchases with care.

This role involves maintaining warehouse standards, assisting with deliveries and order collection, and contributing to a friendly, efficient team. Join us for an opportunity that blends training with varied shifts, supporting a healthy work-life balance.