Customer-First Sales Assistant | Merch & Service Expert

WHSmith Careers; Tees Valley; Hybrid; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Job summary

WHSmith is looking for a Sales Assistant to deliver exceptional customer service and work either independently or with a team to uphold our store standards. You’ll contribute to a welcoming atmosphere and help customers find what they need while maintaining high visual merchandising standards.

The role emphasizes teamwork, adaptability, and a passion for creating a positive shopping journey for every customer.

Qualifications

• Deliver outstanding customer service to all customers (in-store).
• Stock replenishment and keeping the store tidy and inviting.
• Maintain high standards of product display and visual merchandising.

Responsibilities

• Provide exceptional customer service to all shoppers.
• Carry out stock replenishment and keep areas tidy and welcoming.
• Ensure displays are clear, attractive and easy to shop.

Skills

Exceptional customer service

Team communication

Adaptable

Job description

WHSmith is looking for a Sales Assistant to deliver exceptional customer service and work either independently or with a team to uphold our store standards. You’ll contribute to a welcoming atmosphere and help customers find what they need while maintaining high visual merchandising standards.

The role emphasizes teamwork, adaptability, and a passion for creating a positive shopping journey for every customer.