Customer Care Champion — Welcoming Hospitality & Growth

McDonald's; Beverley; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free meals on break

Career development

Exclusive discounts

Premium pay for overnight hours

Employee assistance programme

Job summary

McDonald’s Beverley are hiring for a Customer Care role where your positivity, hospitality, and teamwork help create welcoming visits. You’ll be the face of the restaurant, keeping spaces clean and delivering friendly service.

No experience is necessary as full training will be provided. You will work shifts across weekdays and weekends, including mornings, afternoons and evenings, in a supportive team focused on great guest experiences.

Qualifications

• Naturally friendly, welcoming, and helpful with a genuine desire to make others feel valued.
• Strong communication & hospitality skills with a genuine smile.
• Able to thrive in a dynamic environment and bring a positive, engaged approach to work.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customers visits to make them memorable.
• Navigate and manage customer areas seeking engagement opportunities and troubleshooting issues.
• Go that extra mile to make people feel welcomed.
• Create a warm and welcoming atmosphere, supporting special restaurant events.
• Complete tasks in line with training and company guidelines.
• Follow all workplace safety, hygiene and operational procedures.
• Treat customers and colleagues with courtesy and respect.
• Work as a supportive team member and contribute to a positive environment.

Skills

Friendly & welcoming

Communication skills

Teamwork

Willingness to learn

Positive attitude

Job description

McDonald’s Beverley are hiring for a Customer Care role where your positivity, hospitality, and teamwork help create welcoming visits. You’ll be the face of the restaurant, keeping spaces clean and delivering friendly service.

No experience is necessary as full training will be provided. You will work shifts across weekdays and weekends, including mornings, afternoons and evenings, in a supportive team focused on great guest experiences.