Customer Care Champion – Hospitality & Career Growth

McDonald's; Forfar; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Employee meals

Training and development

Team member discounts

Job summary

McDonald’s in the United Kingdom is looking for a friendly Customer Care team member to be the face of our restaurant. You’ll help deliver great hospitality, keep spaces clean, and provide welcoming service to every guest.

No experience is required as full training is provided. Availability across weekdays and weekends, with shifts across early mornings, afternoons and evenings, is essential to join our inclusive, fast-paced team.

Qualifications

• No experience required; full training provided.
• Customer-facing role requiring enthusiasm and reliability.
• Availability to work across Weekdays and Weekends, with Early Mornings, Afternoons & Evenings.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customers' visits to make them memorable.
• Engage with customers and manage areas to create positive interactions.
• Go the extra mile to make guests feel welcome.
• Create a warm, welcoming atmosphere and support restaurant events.
• Follow training and company guidelines.
• Adhere to safety, hygiene and operational procedures.
• Treat customers and colleagues with courtesy and respect.
• Work as a supportive team member and contribute to a positive environment.

Skills

Friendly and welcoming

Customer service

Communication skills

Hospitality mindset

Team player

Positive attitude

Job description

McDonald’s in the United Kingdom is looking for a friendly Customer Care team member to be the face of our restaurant. You’ll help deliver great hospitality, keep spaces clean, and provide welcoming service to every guest.

No experience is required as full training is provided. Availability across weekdays and weekends, with shifts across early mornings, afternoons and evenings, is essential to join our inclusive, fast-paced team.