Customer Care Call Specialist – Mobility & Sales Admin

Allied Vehicles Group; Glasgow; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave 25 days + 8 bank holidays

Group life scheme & profit share

Salary reviews

24/7 Health Support

Employee discounts & perks

Free staff parking

Cycle-to-work scheme

Learning & development

Recognition & long-service awards

Job summary

Allied Vehicles in Glasgow is seeking a dedicated Call Handler to join the Sales Admin team. You will manage inbound and outbound calls, respond to emails, and help coordinate vehicle deliveries, ensuring a smooth customer journey.

This role offers Monday to Friday, 8:30am to 5pm, with a salary of £26,717 per year plus bonus. The company provides a generous benefits package and on-site facilities, reflecting Allied Vehicles' commitment to staff wellbeing.

Qualifications

• Previous experience in a similar role.
• Experience handling inbound and outbound calls.
• Excellent communication and organisational skills.

Responsibilities

• Answer inbound and outbound calls from Allied Mobility and Cab Direct customers.
• Respond to emails and call backs from Allied Mobility and Cab Direct customers.
• Process vehicle deliveries.

Skills

Call handling

Inbound & outbound calls

Communication skills

Organisational skills

Job description

Allied Vehicles in Glasgow is seeking a dedicated Call Handler to join the Sales Admin team. You will manage inbound and outbound calls, respond to emails, and help coordinate vehicle deliveries, ensuring a smooth customer journey.

This role offers Monday to Friday, 8:30am to 5pm, with a salary of £26,717 per year plus bonus. The company provides a generous benefits package and on-site facilities, reflecting Allied Vehicles' commitment to staff wellbeing.