Adaptions Administrator

Allied Vehicles Ltd; Glasgow; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Generous annual leave

Life insurance & profit share

Annual salary reviews

24/7 health support

EV leasing through OctopusEV

On-site facilities

Cycle-to-work scheme

Employee discounts

Job summary

Allied Vehicles Ltd in Scotland, Glasgow, is hiring an Adaptations Administrator to support the Sales Mobility team. You’ll manage vehicle adaptation orders, liaise with customers and internal departments, and help deliver an efficient, professional service.

Working week Monday to Friday, 8:30am–5:30pm, with a salary of £27,976 per annum. The role offers a generous benefits package including 25 days’ holiday, life cover, profit sharing, health support, EV leasing, cycle-to-work and on‑site

Qualifications

• Excellent administration knowledge gained through experience.
• Good IT skills including all Microsoft packages.
• Good planning and organisational skills.

Responsibilities

• Processing vehicle adaptation orders.
• Invoicing customers using our CRM systems.
• Calling customers to confirm adaptations and scheduling jobs in work planner.

Skills

Excellent administration

IT skills

Planning and organisational skills

Tools

CRM systems

Microsoft Office

Job description

At Allied Vehicles, we design, develop and manufacture a wide range of specialist vehicles, including wheelchair accessible vehicles, taxis and minibuses.

As well as manufacturing vehicles, we're proud to provide industry-leading aftersales support, servicing, repairs and maintenance, and we're Scotland's largest independent parts distributor.

As a family-owned, high-performing business, we are committed to quality, innovation and delivering exceptional customer experiences.

The Opportunity:

We are looking for an Adaptations Administrator to join our Sales Mobility team. This is an exciting opportunity for a highly organised and customer-focused individual to support the coordination and administration of vehicle adaptations.

You’ll play a key role in managing vehicle adaptation orders, liaising with customers and internal departments and helping to deliver an efficient and professional service.

If you are a proactive and detail-oriented administrator who enjoys supporting customers and coordinating customer’s needs, Allied Vehicles would love to hear from you!

Hours of work are Monday – Friday, 8.30am – 5.30pm and the salary is £27,976 per annum.

What You’ll Be Doing:

• Processing vehicle adaptation orders.
• Invoicing customers using our CRM systems.
• Calling customers to confirm adaptations and scheduling jobs in work planner.

About You:

To succeed in this role, you’ll ideally have:

• Excellent administration knowledge gained through experience.
• Good IT skills including all Microsoft packages.
• Good planning and organisational skills

Why Join Us?

We believe in taking care of our people, and that’s why we offer a fantastic benefits package designed to support your well‑being, career growth, and lifestyle:

• Generous Annual Leave: Enjoy 25 days of holiday, plus 8 bank holidays.
• Financial Security: Access our group life scheme and annual profit share.
• Competitive Growth: Annual salary reviews to ensure you're rewarded for your contributions.
• 24/7 Health Support: GP24 by HealthHero provides virtual GP services and second opinions for you and your family, 24/7/365.
• Benefits package: Enjoy industry-leading perks and discounts at your fingertips plus a holiday purchase scheme and EV leasing through OctopusEV.
• Convenient On-Site Facilities: Free staff parking and an on-site cafeteria for your convenience.
• Sustainable Travel: Save on your commute with our cycle-to-work scheme.
• Continuous Development: Frequent learning opportunities to help you grow professionally.
• Exclusive Discounts: Take advantage of after-sales discounts for yourself, friends, and family.
• Recognition and Rewards: Celebrate your success with our company values and long-service awards program.

We are an Equal Opportunities employer and encourage applications from all members of the community. We are committed to the disability confident initiative, and creating an inclusive workplace where all individuals, regardless of disability, have the opportunity to thrive. We encourage applications from candidates with disabilities and will make reasonable adjustments where required to support you through the recruitment process and beyond. We will offer a guaranteed interview to any applicant who considers themselves to be disabled, and who meets the requirements for the post.

We appreciate all applications, but only shortlisted candidates will be contacted for an interview. Thank you for considering Allied Vehicles as your potential employer. We look forward to reviewing your application.