Customer Care Associate – Flexible 20h Club Role

Bada Bingo; Warrington; Hybrid; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Wellbeing app access (Help@Hand)

Thrive App for wellbeing

Apprenticeships opportunities

Awards and recognition program

Digital learning platform (Buzz Learn)

In-house training (Fire safety, Food安全

Access to Mental Health Advocates

4 weeks annual leave + holidays

Holiday purchase scheme

Staff discount 50% off tickets and in-

Job summary

Bada Bingo in Warrington is seeking a Customer Assistant for a 20-hour contract with full flexibility over 7 days, including evenings and weekends. You will deliver exceptional service, build rapport with customers and help maintain a safe, enjoyable environment across all club areas.

We value people-oriented staff and offer opportunities to learn and grow, with benefits and training to support wellbeing and development.

Qualifications

• Experience in delivering first class, personalised customer service in a face-to-face role.
• Outstanding communication skills adaptable to different situations when necessary.
• Experience of handling cash and basic numeracy knowledge.

Responsibilities

• Build rapport and relationships with Customers.
• Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard.
• Support with other duties as requested by the line manager.
• Ensure you create a Safer Gambling Environment for all our Customers and Colleagues across all channels; online, in club and live.

Job description

Bada Bingo in Warrington is seeking a Customer Assistant for a 20-hour contract with full flexibility over 7 days, including evenings and weekends. You will deliver exceptional service, build rapport with customers and help maintain a safe, enjoyable environment across all club areas.

We value people-oriented staff and offer opportunities to learn and grow, with benefits and training to support wellbeing and development.