Flexible Customer Assistant: Growth & Wellness Perks

Bada Bingo; Grimsby; Hybrid; GBP 18,000 - 23,000; Part time

Benefits offered by this job

4 weeks Annual Leave

Pension Scheme

Life Assurance

Staff discount on tickets and food

Job summary

Bada Bingo in Grimsby is seeking a Customer Assistant for our GrimsbyClub. The role offers a 12-hour contract with full flexibility across 7 days, including evenings and weekends, to help provide exceptional service to Customers and support a welcoming environment.

You will build rapport with Customers, assist across front of house, book sales, treasury, machines, bar and kitchen tasks, and help maintain high club standards in a safe, compliant setting.

Qualifications

• Experience in delivering first class, personalised customer service in a face-to-face role.
• Outstanding communication skills adaptable to different situations.
• Experience of handling cash and basic numeracy knowledge.
• You are confident at challenging the way things are done and can ensure policy compliance.

Responsibilities

• Build rapport and relationships with Customers.
• Be flexible on tasks across all areas of the Club including front of house, book sales, treasury, machines, the bar area and kitchen.
• Support with other duties as requested by the line manager.
• Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all channels.

Skills

Customer service

Communication skills

Cash handling

Numeracy

Job description

Bada Bingo in Grimsby is seeking a Customer Assistant for our GrimsbyClub. The role offers a 12-hour contract with full flexibility across 7 days, including evenings and weekends, to help provide exceptional service to Customers and support a welcoming environment.

You will build rapport with Customers, assist across front of house, book sales, treasury, machines, bar and kitchen tasks, and help maintain high club standards in a safe, compliant setting.