Customer Assistant: Flexible 25h Club Role

Bada Bingo; Dundee; Hybrid; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Wellbeing app

Thrive App

4 weeks Annual Leave

Staff discount

Pension scheme

Life assurance

In-house training

Refer a Friend

Job summary

Bada Bingo in Dundee is seeking a Customer Assistant for a 25-hour contract with flexible shifts over 7 days, including evenings and weekends. You will deliver exceptional service, build rapport with customers, and support multiple club areas from front of house to bar and kitchen while promoting a safe gambling environment.

Ideal candidates have a background in hospitality or retail, strong communication, cash handling and numeracy skills, and a flexible approach to duties as directed by

Qualifications

• Experience in delivering first class, personalised customer service in a face-to-face role.
• Outstanding communication skills for varied situations.
• Experience handling cash and basic numeracy.

Responsibilities

• Build rapport and relationships with Customers.
• Be flexible across all areas of the Club (front of house, book sales, treasury, machines, bar, kitchen, housekeeping).
• Support with other duties as requested by the line manager.
• Create a Safer Gambling Environment for all Customers and Colleagues across channels (online, in club and live).

Skills

Customer service

Communication skills

Cash handling

Numeracy

Job description

Bada Bingo in Dundee is seeking a Customer Assistant for a 25-hour contract with flexible shifts over 7 days, including evenings and weekends. You will deliver exceptional service, build rapport with customers, and support multiple club areas from front of house to bar and kitchen while promoting a safe gambling environment.

Ideal candidates have a background in hospitality or retail, strong communication, cash handling and numeracy skills, and a flexible approach to duties as directed by