Customer Care Associate: Fast-Paced, Clean & Welcoming

McDonald's United Kingdom; Oldbury; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Holiday pay

Service awards

Meal allowance

Employee discounts

Job summary

McDonald's United Kingdom is seeking a Customer Care Assistant to be the face of the restaurant, welcoming families and delivering a positive experience for every customer. You will help create a welcoming environment and support events.

Maintaining exceptionally high cleanliness standards in dining areas, floors and toilets is a major part of the role, with teams working in a fast-moving, high-energy setting. Strong communication and teamwork are essential.

Qualifications

• Friendly and approachable demeanour.
• Strong communication and listening skills.
• Able to work in a fast-paced, energetic environment.

Responsibilities

• Welcome families and create a positive customer experience.
• Organise special events and support children's activities.
• Maintain exceptionally high cleanliness standards in dining areas and toilets.
• Provide feedback to the manager on customer satisfaction.

Skills

Customer service

Teamwork

Communication

Positive attitude

Job description

McDonald's United Kingdom is seeking a Customer Care Assistant to be the face of the restaurant, welcoming families and delivering a positive experience for every customer. You will help create a welcoming environment and support events.

Maintaining exceptionally high cleanliness standards in dining areas, floors and toilets is a major part of the role, with teams working in a fast-moving, high-energy setting. Strong communication and teamwork are essential.