Customer Care Apprentice - Level 3 Training + Path to Permanent

Prysmian; Eastleigh; On-site; GBP 18,000 - 22,000; Full time

Job summary

Prysmian in Eastleigh is looking for a Customer Care Administrator Apprentice to manage customer communications and processing orders. The role offers comprehensive training leading to a potential permanent position as a Commercial Co-ordinator.

Applicants must have GCSEs in maths and English, possess an aptitude for customer service, and be reliable and motivated. This apprenticeship lasts 15 months and includes training modules to assist with career development.

Qualifications

• Aptitude for customer service is essential.
• Willing to complete a 15-month apprenticeship.
• Ability to handle customer complaints and queries.

Responsibilities

• Responsible for customer communication and order processing.
• Assist in general office administration tasks.
• Learn various computer software packages.

Skills

Good time management

Excellent communication skills

Reliable and motivated

Keen to develop new skills

Enthusiastic to learn

Education

GCSEs in maths and English with at least a grade C / 4

Job description

Prysmian in Eastleigh is looking for a Customer Care Administrator Apprentice to manage customer communications and processing orders. The role offers comprehensive training leading to a potential permanent position as a Commercial Co-ordinator.

Applicants must have GCSEs in maths and English, possess an aptitude for customer service, and be reliable and motivated. This apprenticeship lasts 15 months and includes training modules to assist with career development.