Customer Assistant - Visual Merchandiser - Pantheon

Marks & Spencer; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

Marks & Spencer Group is seeking a Stylist/Visual Merchandiser to shape how customers experience fashion, home and beauty on the shop floor.

You will implement engaging merchandising plans, create eye‑catching displays, and work at pace to support store teams. This role blends creativity with operational delivery in a fast‑moving retail environment.

Qualifications

• Eye for fashion and ability to deliver high-impact displays.
• Resilience and drive to deliver high-impact displays that sell.
• Experience implementing merchandising campaigns.

Responsibilities

• Implement hottest merchandising plans to give shop floor the ‘wow’ factor.
• Be a visual storyteller and fast-moving retail professional balancing creativity with operations.
• Use digital tools to bring campaigns to life.
• Deliver high-impact visual updates at pace, even under pressure.
• Support colleagues across the floor and contribute to a store that looks and sells.
• Pivot between tasks to meet demand.

Skills

Eye for fashion

Visual merchandising

Teamwork

Flexibility

Job description

Stylist

Working Pattern

Sunday 07:00 -15:00
Monday 07:00 -15:00
Wednesday 07:00 -15:00
Thursday 07:00 -15:00
Friday 07:00 -15:00

Monday 07:00 -15:00
Tuesday 07:00 -15:00
Wednesday 07:00 -15:00
Friday 07:00 - 15:00
Saturday 11:00 -19:00

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

• Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality.

• Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.

• Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.

• Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.

If you’ve got the eye, the pace, and the grit, we want you.